SMART MD
Smart MD is a minimalistic hospital management system for public sector hospitals of punjab.
Time & Duration
18 Months
Platform
JavaScript,Redis,GIS
Industry
Health Care
Team Members
6 Members
SMART MD
Smart MD is a minimalistic hospital management system for public sector hospitals of Punjab. Through this app, patient registration, processes in pharmacies and laboratories have been automated in different hospitals of Punjab.CHALLENGES
Complex Business Domain
A non-singular standard manual process was used in the hospitals of Punjab before this. Although several hospitals had customized standard processes to solve the administrative issues, still understanding of various processes and generically automating them was a real challenge.
Setting a digital legacy
No digital legacy existed before the deployment of this software. All the systems in those hospitals were entirely manual. We had to start with basic data entry with completely untrained staff. The workflow of Smart MD needed to be as simple as possible.
Scalability
As more hospitals joined the network, the need for a highly scalable infrastructure emerged as the need of the hour, because Smart MD was getting dozens of requests per second.
24/7 Availability
Smart MD was automating emergencies of busy hospitals, so we had to ensure its zero downtime. It could not be unavailable even at the time of deploying the code.
Limited resources
We had to prove the usefulness of Smart MD in a short period with a small budget. Completing the project in a short time while understanding the business domain needed much time; it was a tricky job.
SOLUTIONS
Complex Business Domain
We did several on-site visits, conducted interviews of staff from different hospitals, departments, and roles to understand the existing process and problems faced by end-users.
Setting a digital legacy
Training a completely naïve staff was a tedious job. Not everyone adapts to change quickly, so many of them were furious because they were not used to the system. We prepared training material and deployed training staff on-site to get end-users at ease with the system.
Scalability
As scalable infrastructure design is our core expertise, we designed robust infrastructure that split the write, read operations and divided load in multiple nodes through the load balancer to ensure the system’s 24 x 7 availability.
24/7 Availability
While solving the issue of Scalability, the problem of 24/7 availability was also solved by using the same robust infrastructure.
Limited resources
OOur reliable project management processes made this challenging endeavor possible in a short time with a limited budget. We focused on simplicity and acceptance by end users instead of trying to build a wholesome of features that nobody wants to use.
KEY FEATURES
Hospital Management Platform:
It provides an affordable information management platform to the healthcare institutes.Efficient Care Models:
SmartMD offers efficient care models for patients by using ML and big data.Cloud-Based Application:
The data of the patients is saved in a cloud-database and its security is ensured.Informed Decision Making:
It helps health institutes to make informed decisions related to medical research and business development.
Technology Stack
Frontend
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HTML 5
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CSS
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Javascript
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Bootstrap
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Redux
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REST
Testing
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Jira
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Confluence
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Bitbucket
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Gitlab
Server
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S3
Devops
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Docker
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New Relic
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Kubernetes
Backend
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Ruby on Rails
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RSpec
Hosting
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Heroku
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D Ocean
Database
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Redis
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PostgreSQL
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Elasticsearch