BOOKAFY
Free Online Booking for Meetings ,Demos & Appointments
Time & Duration
6 Months
Platform
Rails,Postgres, AWS
Industry
Saas
Team Members
5 Members
Bookafy
Highest rated online appointment scheduling software on Capterra, won category leader award on getApp.com and was featured at Appsumo.comCHALLENGES
Scalability
Over the past four years, we have got thousands of new users every single day. To handle enormous traffic with zero downtime and frequent feature additions, we had to design a robust yet highly scalable architectural infrastructure for Bookafy.
Continuous Improvement
Adding new features at an early stage, while keeping workflow of existing users untouched was a tricky job. Using limited resources of an early-stage startup to support live users’ issues and adding new features required great micromanagement.
Product Evolution
Users’ feedback pushed Bookafy towards an evolution. We had to retain our users by incorporating their feedback quickly while keeping all feedback inline with the core idea of software.
Multi Time Zone
Due to a global user base in different time zones and people using Bookafy to book their appointments across the globe in different time zones, Bookafy needed to offload users for taking care of time zones while booking their appointments.
RESULTS
Bookafy has around 3000 paid users now out of 5000 total active users. It is evolving with new features, and its growth indicators are pointing towards great success.
SOLUTIONS
Scalability
As scalable infrastructure design is our core expertise; we designed robust infrastructure that split write, read operations and divided load in multiple nodes through the load balancer to ensure the system’s 24 x 7 availability.
Continuous Improvement
Our project management process helped us in establishing proper L1 and L2 support for existing users. Issues were reported via different channels, like emails and calls. Our experienced project managers were always busy in analyzing issues, user’s workflow and all possible outcomes of their fixes.
Product Evolution
Users’ feedback was the top priority of Bookafy. We restructured our design, changed workflow and provided customized user experience for non-paid customers while keeping the pace of enhancements steady.
Multi Time Zone
Our project management process helped us in establishing proper L1 and L2 support for existing users. Fixing any issues faced by users remained our top priority during the entire course.
KEY FEATURES
Recurring Appointments
Schedule recurring meetings to repeat daily, weekly, monthly, or yearly. You can customize recurring appointments.API + Webhook
Custom API and webhook allows you to integrate robust appointment engine with your platform.Calendar Integration
Connect with up to six of your Google, Outlook, Office 365 or iCloud calendars, so you’re never double booked.Customizations
Customize platform according to your needs and remove Bookafy brand to align with your brand.Admin Control
Centralized staff calendar allows the organization to manage appointments efficiently.Integration with Software:
Bookafy integrates several other world’s best software products.
Technology Stack
Frontend
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HTML 5
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CSS
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Javascript
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Bootstrap
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REST
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Webpack
Testing
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Jira
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Confluence
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Bitbucket
Server
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AWS
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S3
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Apple Store
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Puma
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Nginx
Devops
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Docker
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New Relic
Backend
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Ruby on Rails
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Google Map
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Postgres DB
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Postgres GIS
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RSpec
Hosting
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Google Cloud
Database
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Redis
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PostgreSQL
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Elasticsearch